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DVD Duplicator review

DVD duplicator reviews

FAQ


1. How long will it take to copy a DVD?
2. Can your DVD duplicators copy music and DVD’s?
3. Why does it take 2 to 3 days to ship my duplicator order?
4. Do 1 to 7 targeted duplicators take longer to duplicate compared with 1 to 1 duplicators?
5. Will the duplicator speed affect the quality of the duplication?
6. Can I connect your CD/DVD duplicator to my computer system?
7. What type of media can I use in Copystars duplicators?
8. Can I mix different types or brands of media when duplicating?
9. What are the advantages of duplicating with the hard drive option?
10. What can I do when the duplicator is having trouble reading a source CD or master copy?
11. What should I do if my duplicator freezes during duplication?
12. How do I keep my duplicator clean?
13. Why do I get a read error when trying to duplicate a disc?
14. Are the discs usable if recording fails?
15. Can DVD players read CD-Rs?
16. Can I upgrade my duplicator?


1. How long will it take to copy a DVD?
Duplicating speed depends on the writing speed of the blank DVD media and the speed of your DVD drive used. The copying speed of a DVD duplicator cannot exceed the media’s maximum certified duplication speed. A typical time of duplicating a DVD is as follows:
   a. 16X DVD Media => 5-7 min
   b. 8X DVD Media => 10-12 min
   c. 4X DVD Media => 20-30 min
   d. 2X DVD Media => 40-60 min

2. Can your DVD duplicators copy music and DVD’s?
Yes, but the DVD master must be non-copyright protected.
   a. The format can be single-sided, single layer DVD that can hold up to 4.7GB (120 minutes) of audio and video data (DVD5).
   b. The format can also be single-sided, dual-layer DVD that can hold up to 8.5GB (or fours hours) of audio and video data (DVD9).

3. Why does it take 2 to 3 days to ship my duplicator order?
Copystars duplicators are custom made and fully tested for 72 hours from our assembly lines so the shipping time shown is estimated and refers to delivering time in business days after your duplicator is built and tested.

4. Do 1 to 7 targeted duplicators take longer to duplicate compared with 1 to 1 duplicators?
No, all targeted drives make simultaneous duplication, so it takes the same amount of time to duplicate for 1 to 7 and 1 to 1 duplicators.

5. Will the duplicator speed affect the quality of the duplication?
No, it does not but it will affect the time to finish duplicating a disc. All Copystars CD or DVD duplicators are equipped with top of the line recorders to maximize CD and DVD burning speed.

6. Can I connect your CD/DVD duplicator to my computer system?
No, the CD/DVD duplicator is a stand along and self contained unit.

7. What type of media can I use in Copystars duplicators?
Copystars DVD duplicators support the following type of blank media:
   a. DVD-R
   b. DVD-R DL
   c. DVD+R
   d. DVD+R DL
   e. Mini DVD
   f. DVD-RW
   g. DVD+RW
   h. CD-R
   i. CD-RW
   j. Mini CD
   k. Business Card CD
Copystars CD duplicators support the following type of blank media:
   a. CD-R
   b. CD-RW
   c. Mini CD
   d. Business Card CD

8. Can I mix different types or brands of media when duplicating?
To avoid stability and compatibility issues, we do not recommend using different media on the same duplicator during the duplication.

9. What are the advantages of duplicating with the hard drive option?
To ensure quality burns at higher speed and to store data that you may need to duplicate again at a later time. By loading data into built-in hard drive enables duplication at the maximum speed with utmost stability result. The larger the hard drive, the more data you can store. All hard drives are divided into a number of partitions depends on the capacity which will hold exactly one DVD or CD regardless of the duration of the disc on each partition.

10. What can I do when the duplicator is having trouble reading a source CD or master copy?
   a. Please make sure discs are free of damage or scratches.
   b. Pre-scan and test the disc for readability and reading speed.
   c. Please select any drives as the source drive by using the “Select Src.” function, and place the source disc and try to read it from any of the CD recorders to determine if you have any bad drives.
   d. If none of the above works, please contact our duplicator support department.

11. What should I do if my duplicator freezes during duplication?
If the duplicator gets too hot from duplicating for a very long period of time, please let the system rest for 30min. Place duplicator away from direct sunlight and position your unit in a cool environment helps for better operation.

12. How do I keep my duplicator clean?
The best way to keep your system clean is preventive maintenance. Using a system in a harsh environment with excessive dust, smoke, or other contaminants is not recommended. Some basic cleaning can be performed but there is no substitution for a clean environment. Compressed air cleaner can only apply to dust out your power supply. Do not open your system case.

13. Why do I get a read error when trying to duplicate a disc?
You are most likely running into copy protection. The disc publisher has placed "unreadable" sectors on the disc in an effort to confound disc duplication programs. If you believe the disc is not copyright protected, then it might simply be dirty or scratched. You can try to clean the disc gently using a lint-free cloth, wiping from the center out.

14. Are the discs usable if recording fails?
That depends on what was being recorded, how it was being recorded, and how far along in the process were. If it failed while writing the lead-in, before any data was written, the disc probably is still usable.

15. Can DVD players read CD-Rs?
The only discs that a DVD player is guaranteed to read most of the time are DVD discs. Support for CD-ROM, CD-R, and CD-RW may be included in the DVD players, but are not guaranteed. For more information, please contact technical support department.

16. Can I upgrade my duplicator?
Yes, please contact customer service department before any upgrades.

There are several upgrade options for Copystars duplicators:
   a. Firmware Upgrade
Firmware can be upgraded by upgrading the firmware in the controller card. Please contact us to confirm the model and firmware version of your duplicator. We may email you the firmware files to do your own upgrade.
   b. Upgrade the Current Burners to a Newer Model
Please contact our support department.
   c. Adding or Upgrading the Hard Drive
Please contact with us first and we will ask you to ship the duplicator back to us to upgrade.
   d. Upgrade Controller Card
Please contact Copysatrs DVD duplicator reviews team support department.

 

Additional Faq for Acard based controller system:

 

Q1:
What software can I use to burn the copy controller’s firmware into a CD?
A:
After downloading the firmware, you can use Ha! DVD Burner or Nero or Creator to burn but must choose the ISO format. 
Q2:
How to connect ARS-2021D/2030LD/2032D/2034D to PC?
A:
You can press [ESC] for two seconds, and go to 12. Advanced setup. Choose the Link-Host function and press [ENT]. Then, power off, connect the SCSI cable to PC, and power on again. 
Q3:
How do I know the compatibility of CD-R/RW or DVD writer with ACARD’s CD/DVD duplicator?
A:
You can get the compatibility list by visiting ACARD web site, or writing an email to support@acard.com
Q4:
What is the biggest hard drive capacity supported by Copy Smart Plus?
A:
Copy Smart support up to 224 partitions. 
Firmware support Big Drive 48bit LBA technology. 
You can use capacity exceed 128GB HDD. 

Q5:
I used ARS-2032D to work with a Toshiba DVD-ROM and 7 Pioneer A05 DVD-Rs, but why did the duplicator sometimes fail?
A:
The failure may be caused by reading or writing. 
[Reading issue] 
a. Load the contents of DVD into the hard drive and burn. 
b. If the reading of DVD has a trouble, all writers will stop burning. If some writers continue burning, that is through DVD-R media. 
c. Enable the “Read Error Skip” function to skip errors.
 
[Writing issue] 
a. Use the original Pioneer DVD-R to test. 
b. Lower the writing speed. You are recommended to use “12. Adv SetupBurn-inTest” to test the system.
Q6:
How to use ARS-2032 together with six identical 48X CD-R/RWs and one different 52X model?
A:
You must change to the same firmware. A duplicator only supports writers of the same model.
Q7:
Does 2021D support CD+G by using 48X Plextor (PX-W4824TA/BP/K)?
A:
Yes, it does. 
Enable CD+G at 12. Adv Setup
*Configuration 1: 
Source: Other brand of CD-ROM 
Writer: Plextor CD-R/RW 
Please select Plextor as the source, because only Plextor can read the data of CD+G. Then, load the CD+G disk into the hard drive, save as an image file, and burn to CD-R. 
*Configuration 2: 
Source: Plextor CD-R/RW 
Writer: Plextor CD-R/RW 
You may copy CD+G disk by On-The-Fly, but the maximum writing speed is only 8X.
Q8:
Is there a way to set the settings of a copy controller back to defaults?
A:
Yes, there is. Press ESC for 2 seconds to enter “12. Adv Setup”, and choose “Load Default” to restore. 
Q9:
I got a read error with ARS-2021D. Is there any solution? And how to get to “12. Adv Setup”? 
A:
Read error is caused by the compatibility of DVD-ROM and the disc. Use ASUS E616P2 or Pioneer DVD-ROM to examine. To get to “12. Adv Setup” you can press ESC for 2 seconds. 
Q10:
I have a 1-to-1 DVD copy controller, but recently it showed the message:Disk Fail. It couldn’t work in spite of my trying different discs. What should I do? 
A:
Follow the 2 steps below to solve the problem: 
1. Use “8. Select Source” to set the source drive to writer. Put a blank disc and use “7. Disc Info” to examine. If an error message shows, update the writer’s firmware or get a disc of different brand. 
2. Use “11.3 DVD Burn Speed” to lower the burning speed and test again. 
Q11:
How to update the firmware of a copy controller after downloading it?
A:
Follow the 4 steps below to update: 
1. Burn 1.xxx_cd.bin to CD-R/RW disc using Ha! DVD Burner or Nero. 
2. Put the disc into CD/DVD-ROM after using “8. Select Source” to set the source drive to CD/DVD-ROM.
3. Press ESC for 2 seconds to enter “12. Adv Setup”, and choose “Update Firmware”. 
4. Press ENT to update after confirming Yes, and wait the system to reboot. 

Q12:
I can copy 7 DVDs at the speed of 16X with ARS-2033. How about the copying of a long movie into a general DVD? 
A:
If the capacity of the movie is over 4.7GB, you have to use a DL disc to copy. You are recommended to use DVD writers of the same brand and model to secure the best compatibility. 
Q13:
From ACARD Web site I know that ARS-2033P is compatible with many writers. Could you recommend the most frequently used one? 
A:
Those writers listed on the Web site can be used to burn at the speed of 8X to 16X, but each writer’s performance is different. Most of the copy controller users choose Pioneer 108 for the reasons of price and quality.
Q14:
While I duplicated audio CDs with the copy controller, sometimes some of the tracks would get jumbled up, especially when there were a lot of tracks. I tried to burn with lower speed, but the problem was still existing. What should I do? 
A:
Try to burn the tracks on the source CD into the hard drive in PC as an image file, and then copy the file into the discs on the writers. In addition, you can use another DVD-ROM to test as well. 
Q15:
The second DVD writer on my 1-to-7 copy controller couldn’t work. I changed three writers of different brands, and even updated the firmware of all writers, but the problem was still there. What should I do? 
A:
You can connect the writer to the PC to test, or connect the writer to another IDE channel on the copy controller. If the problem still cannot be solved, send us the firmware versions and models of all IDE devices, as well as the firmware version of the copy controller to examine. 
Q16:
When I use the 1-to-7 CD Duplicator ARS-2032 to burn, I often get the error message: Source Drive F->Read disc error. In order not to waste CDs, I used “3. Test & Copy” recently, but when in the Copy phase the error still occurred. What is your suggestion? 
A:
You can do the following 4 things: 
1. Connect CD-ROM to another IDE channel or change the IDE cable. 
2. Use another CD-ROM to test again. 
3. Enter “12. Adv Setup” and choose “Read Error Skip” to ignore. 
4. Update the firmware of the duplicator. 
Q17:
I can copy CDs with a CD/DVD copy controller in the mode of 1-to-4, but cannot copy DVDs. What will you suggest me to do? 
A:
Test if each DVD writer can work well in the mode of 1-to-1, then 1-to-2, then 1-to-3, etc. Connect the problem writer to another IDE channel or the IDE port on the PC to test. If the copy controller is defective, send it to your local distributor for repair. 
Q18:
How to just copy 50% of a source DVD with an ACARD copy controller?
A:
You need some software to extract or separate the data on the source DVD, and then copy into a blank DVD with the controller. If you press ESC halfway in the copying progress, the DVD won’t be read or played. 

Q19:
I connected a copy controller and a hard drive to AEC-4420P USB Link Host according to the manual, but my PC couldn’t identify the hard drive. What should I do? 
A:
Press ESC for 2 seconds, enter “12. Adv Setup”, and choose “Switch USB Mode”. Press ENT to see “USB L.H Mode” display on the LCD. Then click “My Computer” to see the hard drive. 
Q20:
Does ARS-2033P support CD writers and DVD writers at the same time?
A:
Yes, it does. For example, LiteOn DVD writer 1633S ´ 2 + LiteOn CD writer 5238S ´ 5. Recommend to use writers of the same brand for compatibility and lower the burning speed for quality (take the writer that has the lowest speed as the standard). 
Q21:
I connected a hard drive and 4 DVD writers to ARS-2033P, and burned the data on a DVD-R into a certain partition of the hard drive as image file. Then, I burned the image file into a blank DVD-R and verified it fine. However, the source disc could be played well, but the copied disc couldn’t. Why? 
A:
Follow the 3 ways below to solve the problem: 
1. Use the PowerDVD to play the copied disc. If it is all right, the copied disc has no problem. 
2. Use “5. Compare” to confirm the data on the source disc and the copied disc is identical. 
3. Change a disc of different brand to test. 
Q22:
I used a 1-to-7 copy controller to copy CDs, but one of the writers couldn’t work. What should I do? 
A:
Enter “11. Setup” and choose “Device Info” to examine the firmware of all seven writers. Perhaps it is not all the same. If so, connect the writer that couldn’t work to PC, and update its firmware. 
Q23:
I tried to copy CD+G (karaoke) discs with ARS-2030T, but it turned out to be audio instead of CD+G. Why? 
A:
First, you have to press ESC for 2 seconds to enter “12. Adv Setup” and choose “CD+G”. Then, examine your source drive’s model and firmware. Not all CD/DVD-ROM drives can read the format of CD+G. However, LiteOn series has no problem. 
Q24:
What kind of writers does ARS-2032/2032D support?
A:
ARS-2032/2032D supports ASUS 5232AS, LiteOn 5238S, 39Splextor 5224TA, 5232TA (premium) and a few models of 52X CD-RW drive. 
Q25:
What kind of writers does ARS-2030D/2030LD support?
A:
ARS-2030D/2030LD supports Pioneer series DVD writers.
Q26:
I couldn’t copy CDs with ARS-2030T. What should I do?
A:
Get another DVD-ROM to test the source CD. Maybe it’s the problem of DVD-ROM. Recommend using ASUS or Pioneer or LiteOn DVD-ROM. 
Q27:
How big a hard drive can be used with an ACARD copy controller?
A:
ACARD copy controllers support Big Drive technology, so you can even use a hard drive of 400GB. 
Q28:
How to update the firmware?
A:
Find Copy Smart product detail model name: 
1. Use "11. Setup System Info" check current 
firmware. 
2. Visit www.acard.com "Support Downloads" page. 
3. Click the "Copy Smart Product List" link and 
find controller detail model name. 

Copy Smart Firmware Update Step: 
1. Burn xxxx.bin(controller's firmware) to blank 
CD-R/RW disc. (use Ha! DVD Burner, Nero or 
Creator) 
2. Make sure source drive set to CD/DVD-ROM 
already. (use "8. Select Source") 
3. Put firmware disc to source CD/DVD-ROM drive. 
4. Press and hold [ESC] key 2 seconds for advance 
menu 12. 
5. Select "Update Firmware" function. 
6. Controller will searching firmware and ask you 
[Y]es or [N]o. 
7. Select [Y]es and press [ENT] to update 
controller's firmware. 
8. Waiting controller reboot.
Q29:
Why do the firmware update?
A:
To support compatibility of new model burners, it needs to do the firmware update.
Q30:
"Copier F/W Fail"
A:
Firmware lose or checksum error. Please try update firmware again. If controller can not enter to main menu, please send back to local distributor for RMA.
Q31:
"Can not find target chip"
A:
It is chipset failure or flash rom's data losed problem.  Please contact local distributor for RMA.
Q32:
"Target Drive Not Ready"
A:
Writer can not detect the blank media. You can try use different brand media or update drive's firmware and test again. If you have Windows system, please try connect writer to PC use Nero test drive's hardware is ok.
Q33:
Fail:0X" or "NG:0X"
A:
Writer and blank media compatible issue. You can set burn speed to lower or change another brand media and test again. If writer's firmware too old, please update to newest version for best media support.
Q34:
"Source Drive Read Disc Error"
A:
Source drive & disc quality issue. You can use ASUS/Pioneer DVD-ROM or update drive's firmware to latest version and confirm again. 
If only few source discs have this issue. Please try enable "12. Adv Setup Read Error Skip" to ignore bad sectors.
Q35:
"Source Drive Not Ready"
A:
Source drive can not detect any media. Please make sure source drive set to CD/DVD-ROM already. (use "8. Select 
Source") You can try use another DVD-ROM drive or different source disc to confirm again. If you have Windows system, recommend try connect DVD-ROM to PC test.
Q36:
"Target overflow"
A:
Source disc size greater than target media can not copy issue. 
Please use "7. Disc Info" check source disc size is correctly. 
1.If source drive show wrong disc size. 
(Maximum: DVD+R:4482, DVD-R:4488). 
Please give us the DVD-ROM / Writer's model 
to debug. 
Or try use double layer disc to burning. 
2.If source disc is CD, please try enable 
"12. Adv Setup Overburn" function and test 
again. 
3.If you make sure source disc is double layer 
type and not have any protection. 
You can use DVD-R DL media to backup it.
Q37:
"F-> "
A:
Writing fails. Cause & solutions. 1. Disc compatibility issue. Lower burning speed or use another disc to test again. 2. Update the writer's firmware or connect to PC to test. 3. Maybe hardware problem.